We have used Armstead for years for oil changes, front end alignments and they did a fuel pump for us. Recently my husband took one of our trucks for an alignment and they charged $89.95 for a basic alignment which is reasonable but that was only for tow, they charged an additional $116 to adjust the camber and charged a $13.02 hazmat fee. Bill was $199.75 after a $20 off coupon. We will never use this shop again. I am taking our other truck for an alignment to a shop in White Lake who will do both tow & camber for $79.90. I would no longer recommend this shop. As a follow up to my above comments, I spoke with Jared this morning and he worked to make things right on this situation so we are giving Armstead's a chance at redemption and will continue to use them if this works out well. Thank you for your help Jared.
Hi Carol, Thank you for your review. We do adjust toe/caster/camber for $89.95, but in some situations more time is required. If you review your invoice there was more additional time to adjust your Camber. It was noted that "Camber was adjusted to its limit. In order to get it in spec the control arm had to be removed to further slot the adjustment holes. Alignment is now in spec and tires should wear evenly". I apologize if this was miss communicated, Thank you for your business!
- Armstead Automotive Repair and Service Inc.