First time customer. Armstead did a great job. Loved the thorough diagnosis on all the basics and the deep dive I requested regarding an increasing wheel noise. I though it might be bearings but bearings checked out ok. The problem was uneven rear tire wear and choppy treads. Tires rotated to try to even out tread wear. I liked being able to schedule service a week in advance, the night drop and timely, professional communications. Will update the review after rotation has done its job.